We accept returns within 14 days of delivery, provided items are unworn, undamaged and with the labels attached. If an item does not meet these requirements, we may refuse to process the return.

Unfortunately, it is not possible to directly exchange an item for another. If you would like to receive a different colour, size or an entirely different item, we would like to advise you to place a new order and return the item that is not to your liking.

To request a return or exchange, please contact our customer service team with your order number, and we’ll guide you through the process.

Customized or personalized items are non-returnable. If you’re unsure about sizing or customization options, feel free to contact us before placing an order.

Return shipping costs are typically covered by the customer. However, you may also deliver the item to our drop-off location in Maastricht if you don't want to use a third party service.