Frequently asked questions

Shipping & Delivery

Where does KYPATO ship to?

We currently ship across Europe and to select international locations. You’ll be able to see if your country is supported at checkout.

How long will it take to receive my order?

Orders of in-stock items ship within 1 business day. Customized or made-to-order items may require additional time, which will be noted on the product page.

Do I have to pay for shipping?

We currently offer free shipping on all items to all customers in the EU

How do I track my order?

Once your order ships, we’ll send a tracking number via email. Use it to monitor the progress and estimated arrival of your package.